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  Public Ticket #3166306
tema non visualizzabile
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Comments

  •  1
    MONICAMANDARINO started the conversation

    quando carico il tema selezionato, questo non viene visualizzato niente, pagina completamente vuota, il tema  acquistato e ARO modello demo 6

  •   MONICAMANDARINO replied privately
  •  1,007
    Ha replied

    Hello,

    Please send the admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    MONICAMANDARINO replied

    ACCOUNT=  MONICAMANDARINO

    PWR= [email protected]


    WEB SITE = https://monicamandarino.it/

  •  1,007
    Ha replied

    Hello,

    I can't login to the admin dashboard, please recheck your account.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    MONICAMANDARINO replied

    ACCOUNT: monimanda

    pwr:  [email protected]

    WWW.MONICAMANDARINO.IT/WP-ADMIN/

  •  1
    MONICAMANDARINO replied

    please, it's impossible for me, I've already tried several times, I can't load the demo6 theme

    I give her my wordpress login credentials

    domino  www.monicamandarino.it/wp-admin/

    user:    MONIMANDA
    password: [email protected]

    if possible you upload it directly to me, thank you in advance

  •  1,007
    Ha replied

    Hello,

    I resolved this issue, please recheck your site.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    MONICAMANDARINO replied

    Vedo il tema caricato se sono dentro wordpress, invece se sono utente vedo ancora tutto bianco.
    prova a chiamare la pagina senza accedere ad admin e vedrai tutto vuoto, scusa.

  •  1
    MONICAMANDARINO replied

    ok, already solved, thanks a lot!

  •  1,007
    Ha replied

    Ok, let me know if you need to help and hope you will vote 5 stars for our theme.

    Thanks./


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!