We are experiencing a very high volume of tickets at the moment, but we are doing our best to get back to you as soon as possible. Thank you,
1. I am uploading a logo, the logo is not updated2. Maintenance mode does not work
3. The site without change on initial upload is slow
I followed the installation instructions, the installation was simple
Please send the admin web account for me, I will check and try to help you.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
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I can't login to the admin dashboard, please recheck and send for me again:
#1. I see you have uploaded and edited the Logo in the header and footer, this is quite simple right?
#2. Maintenance mode :
To set up Maintenance mode, you must use a Maintenance mode plugin or use Elementor's Maintenance function, we do not provide this function in the theme.1. Using the Elementor plugin: see instructions here: https://elementor.com/help/maintenance-mode/2. Use the Maintenance mode plugin: I have installed a Maintenance mode plugin for you, you can install it to setup Maintenance mode: https://chicagoluxremodeling.com/wp-admin/admin.php?page=seedprod_lite#/\
#3. It seems that you are installing a cache plugin or CDN on the server that prevents these changes from being updated. Please clear all caches on your server to ensure these changes are updated.
You are rating 1 star on themeforest for our theme.Hope you can remove this review for us once the support is completed