Our office will be closed for celebrating our Lunar New Year from 20 to 26 January 2023. It will take around 1-2 days for us to reply to your ticket.

Okay
  Public Ticket #3157298
Cannot Import Anything
Closed

Comments

  •  1
    ezigo85 started the conversation

    Hello

    unfortunately, I cannot import anything. There is a conflict with the "WP Hotel Booking Room" plugin and I can't activate it.

    As a result, there is always the indication that I don't have all the required plugins installed/activated and I can't import demos.

    Or anything, to be exact: I try to create something with Elementor (page, header or footer) and I cannot find anything related to the "Erios Template".

  •  1,006
    Ha replied

    Hello,

    Please send the admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   ezigo85 replied privately
  •  1
    ezigo85 replied

    Ok, I sent you the info of the admin web account (in a private reply).

    Do you have any ideas?

  •  1,006
    Ha replied

    Hello,

    I imported demo for your site, please recheck.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    ezigo85 replied

    Ok, thanx!

    One quick question: is the theme fully usable now?

    If I delete the demos, will I still be able to use the template in a more DIY way?

  •  1,006
    Ha replied

    Hi,

    Yes, you can use the website normally.
    The demo pages are pre-built by us for you to use through editing.
    You can also create your own custom page templates.



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!