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  Public Ticket #3155349
404 Not Found
Closed

Comments

  • robytrenta started the conversation

    Hi please, I have a problem with the website when I try to open other pages from the menu and I selected any page, for example, the left side shop when is open is a blank page and said 404 not found, and almost all the pages give me the same result. 

    I hope you can help me to resolve this issue thank you

  •  1,006
    Ha replied

    Hi,

    I just checked your website, item links are working properly, please check and let me know if you need further assistance.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • robytrenta replied

    Hi thank you for your reply, but unfortunately, the website is not working in full.  I have already explained in a previous post that  many pages are not working so I have removed them from the website, but I left the "shop right sidebar and shop left sidebar" on the menu for you to check also the shop page is not working properly it not led me to add or modify anything and also other pages have the same issue where I removed from the website but they are very important to make the website to work in full if you can make this fix quick I will very appreciate.

     

  •  1,006
    Ha replied

    Hi,

    Oh, here are the links from our demo, the links have been changed so it's showing a 404 error, you can remove these link items from the menu.
    There are some demo links on the menu we show to our viewers the ability to customize the layout of the shop page from our theme rather than the official pages.
    Example with page shop: you can set left sidebar or right sidebar or listview...
    Similar to some other pages like product...
    Hope you understand what I'm explaining



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!