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  Public Ticket #3140893
Demo import
Closed

Comments

  • Wascheck started the conversation

    Hello, I bought your Theme - looks very good, imported the demo, but it looks completely different. There is only one version, no other. ?can you please advise me? Thanks

    I thought the website would look like this after import:

    http://preview.themeforest.net/item/erios-resort-hotel-wordpress-theme/full_screen_preview/25288405?_ga=2.211449558.2113742452.1665163275-1274294598.1624692987

  •  1,007
    Ha replied

    Hello,

    Please send the admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Wascheck replied privately
  • itsupport007 replied

    Hello support 

    I bought your Theme already but have 
     install finish show error as Sorry, you are not allowed to access this page.

    Please  to remote support me for installation 

  •  1,007
    Ha replied

    Hello @Wascheck,

    I imported all homepages for your site, please recheck.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1,007
    Ha replied

    Hello @itsupport007

    Please create new ticket, I will check for you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!