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  Public Ticket #3128679
troubles
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  • bioselvatica1 started the conversation

    If i try to personalize the theme I receive the following fatal error message. I can't neither activate the WPOPAL Framework For Themes plugin as It seems to cause another fatal error. What can I do? Thanks


    Fatal error: Uncaught Error: Class "Wpopal_Themer_Sidebar_DropDown" not found in /home/mhd-01/www.bioselvatica.it/htdocs/wp-content/themes/farmland/inc/customizer/opalteam.php:52 Stack trace: #0 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/class-wp-hook.php(307): farmland_register_team_customizer() #1 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #2 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/plugin.php(476): WP_Hook->do_action() #3 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/class-wp-customize-manager.php(933): do_action() #4 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/class-wp-hook.php(307): WP_Customize_Manager->wp_loaded() #5 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters() #6 /home/mhd-01/www.bioselvatica.it/htdocs/wp-includes/plugin.php(476): WP_Hook->do_action() #7 /home/mhd-01/www.bioselvatica.it/htdocs/wp-settings.php(620): do_action() #8 /home/mhd-01/www.bioselvatica.it/htdocs/wp-config.php(84): require_once('...') #9 /home/mhd-01/www.bioselvatica.it/htdocs/wp-load.php(50): require_once('...') #10 /home/mhd-01/www.bioselvatica.it/htdocs/wp-admin/admin.php(34): require_once('...') #11 /home/mhd-01/www.bioselvatica.it/htdocs/wp-admin/customize.php(13): require_once('...') #12 {main} thrown in /home/mhd-01/www.bioselvatica.it/htdocs/wp-content/themes/farmland/inc/customizer/opalteam.php on line 52


  •  1,006
    Ha replied

    Hi you,

    Kingcomposer plugin has been discontinued so themes using this plugin will no longer be supported. To protect the interests of our customers, we will exchange for you another theme item in our portfolio. Please choose an item that suits your needs and let me know, I will send the theme to you.

    https://themeforest.net/user/pavothemes/portfolio

    https://themeforest.net/user/prestabrain/portfolio

    https://themeforest.net/user/opal_wp


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!