The data is stored from the server, we can only restore data from previous backups. I don't think it's that serious.
Your website has been used for 3 years without any data backup?
Do you edit your website on the live version without fear of being affected?
You didn't warn me about the website being live and the data not being backed up before.
I am also quite subjective when checking incomplete data before resetting data and do not ask for your opinion. :(
Really sorry about this incident.
Try to contact hosting support to get your previous data back, I believe with any hosting provider they have 1-month backups for their customers
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We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
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ok thanks
thanks
Hi you,
The data is stored from the server, we can only restore data from previous backups. I don't think it's that serious. Your website has been used for 3 years without any data backup? Do you edit your website on the live version without fear of being affected? You didn't warn me about the website being live and the data not being backed up before. I am also quite subjective when checking incomplete data before resetting data and do not ask for your opinion. :( Really sorry about this incident.
Try to contact hosting support to get your previous data back, I believe with any hosting provider they have 1-month backups for their customers
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!