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  Public Ticket #3114926
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  •  4
    Shahvato started the conversation

    ok thanks

  •  4
    Shahvato replied


  •  1,006
    Ha replied

    Hi you,

    The data is stored from the server, we can only restore data from previous backups. I don't think it's that serious. Your website has been used for 3 years without any data backup? Do you edit your website on the live version without fear of being affected? You didn't warn me about the website being live and the data not being backed up before. I am also quite subjective when checking incomplete data before resetting data and do not ask for your opinion. :( Really sorry about this incident.

    Try to contact hosting support to get your previous data back, I believe with any hosting provider they have 1-month backups for their customers

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