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  Public Ticket #3099928
Kindero theme, themelexus dashboard not loading, Unable to import demo, Site is crashing
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Comments

  •  1
    janindu started the conversation

    Hi,

    I have installed kindero theme on my wp site www.salaama.no But when it activated I see the critical error msg on themelexus welcome page & same as dashboard page, I can install required plugins without an issue but when I going to install demo data site is crashing

    Attached files:  screenshot-www.salaama.no-2022.08.08-22_06_30.png

  •  1,007
    Ha replied

    Hello,

    Please send the Admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   janindu replied privately
  •  1,007
    Ha replied

    Hello,

    I fixed this issue, please recheck your site.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    janindu replied

    Thank you

  •  1,007
    Ha replied

    You are welcome!

    Let me know if you need to help.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!