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  Public Ticket #3068379
Can't edit one of page from Ziggy Petshop Theme
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Comments

  • Miftahul Fikar started the conversation

    Hi,

    I want to remove a part of content from the "Shop Page" or "Catalogue" of the Ziggy theme but I can't do it (screenshot attached).

    Elementor Theme Builder dialog box said: "“Sorry, the content area was not found in your page. You must callthe_content function in the current template, in order for Elementor to work on this page.”

    Thank you for your help

    Attached files:  ticket attchment 2.png
      ticket attchment 1.png

  •  1,006
    Ha replied

    Hi,

    The shop page is the default page of Woocommerce, you cannot edit it with Elementor.

    To edit Banner Categories, please go to shop page -> Hover Edit with Elementor -> Click Banner Categories: https://prnt.sc/MtsLRTgb0GcY

    -> Click widget banner and edit: https://prnt.sc/ecRnj99ljVmT


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Miftahul Fikar replied

    Hi,

     
    Thank you for your fast response, really appreciate it.

    The problem is the shop page can't be loaded for me to edit the ziggy banner (attachment 1)

    If I look at the Elementor academy homepage, I need to install the elementor Pro (point number 2)
    https://elementor.com/help/the-content-area-was-not-found-error/?utm_source=editor-panel&utm_medium=wp-dash&utm_campaign=learn (attachment 2)

    Is it really the case ( If it is, I still can't afford to buy the elementor pro licence)

    Or is there any other way to edit the ziggy banner oh shop page?

    Attached files:  reply attchment 1.png
      reply attchment 2.png

  •  1,006
    Ha replied

    #1. I showed you how to edit banners on shop page, didn't you read my comment?

    #2. About Edit shop page with Elementor, please see instructions here: https://elementor.com/help/creating-a-woocommerce-archive-template/

    If you need to help, please send Admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Miftahul Fikar replied

    *SOLVED*

    #1. I READ your comments, and I've tried to do what you said: "go to shop page -> Hover Edit with Elementor -> Click Banner Categories"
    But It didn't worked :D

    I finally can do it by going to  template>saved template>banner categories...and edit it from there. 

    Anyway. It Solved. Thanks

  •  1,006
    Ha replied

    Ok, Good job!

    Let me know if you need to help.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!