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  Public Ticket #3066711
THEME IS COMPLETELY BROKEN
Closed

Comments

  • inspiredstudio5 started the conversation

    This theme is COMPELTELY broken.


    The home and shop is just to name a few of the pages that is not crrectly foromatted when installing through theme setup.

    I am using layout 1 for the home page specifically.

    I have wasted 3 hours uninstalling, re installing etc and it does not work.


    I need an immediate solution or a full refund.

  • inspiredstudio5 replied

    Also when trying to edit via elementor. the following page appears.

    i have even tried to regenerate files on elementor and nothing works.

    Attached files:  Screenshot 2022-06-16 at 15.49.04.png

  •  1,006
    Ha replied

    Hi you,

    Please send Admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   inspiredstudio5 replied privately
  • inspiredstudio5 replied

    Hello any updates?

    I want home page 1 installed anf loading correctly. If this is not possible i want a full refund.

  •  1,006
    Ha replied

    Hello,

    I imported demo for you, please recheck your site.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • VedaBikes replied

    Hello, I have the exact same issue. Can you please fix this? I want home nr. 1 aswell.

  •  1,006
    Ha replied

    Hello, @VedaBikes,

    Please create the new ticket, I will support via your ticket. 


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!