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Hello, I purchased your theme in good faith but unfortunately the plugin king composer does not work at all so the theme is unworkable . Is there a fix for this or a relatively close theme or just a refund please.
Kingcomposer plugin has been discontinued so themes using this plugin will no longer be supported. To protect the interests of our customers, we will exchange for you another theme item in our portfolio. Please choose an item that suits your needs and let me know, I will send the theme to you.
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
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To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!
Hello, I already bought another one from your portfolio instead, could i get a refund on theme forest please.
Please submit your refund request to themeforest, we will check and confirm your refund request.
I have already submitted the refund request.
I did not find your refund request, please check again