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  Public Ticket #3046403
Eshop trouble - add to cart button
Closed

Comments

  •  5
    LaLIgne started the conversation

    Dear support

    I am using the Zoli template.

    I have a trouble with the shop, woocommerce :

    - on each product (on galery): the add to cart button doesn't display the small basket

    - on each single product page, there is not add to cart button

    When you clic on "add to cart" button directly from the product galery, no product is added to yuor cart.

    Could you check please ?

    Attached files:  Capture d’écran 2022-05-18 à 13.41.23.png
      Capture d’écran 2022-05-18 à 13.41.31.png
      Capture d’écran 2022-05-18 à 13.41.39.png

  •  1,007
    Ha replied

    Hello,

    Please send Admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   LaLIgne replied privately
  •  1,007
    Ha replied

    Hello,

    I have just fixed this issue, please recheck your site.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  5
    LaLIgne replied

    Hi there

    Thanks for the cart button but still it doesn't work : when you click on one product :

    - it doesn't add on the basket

    - on each product page, still we have no button "add to cart"


    Could you check again

  •  1,007
    Ha replied

    Hi,

    You don't add prices to products, so you can't add products to your cart or pay for them: https://prnt.sc/1AAXwUE_BK8y


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  5
    LaLIgne replied

    Oh My God,

    I am so stupid :-)

    Thanks for your help. One last question, how can i add the humburger menu for mobile ?

    Best regards

  •  1,007
    Ha replied

    Hi you,

    I resolved this issue, please recheck your site.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  5
    LaLIgne replied

    Thanks a lot for your help.

    YOu are amazing !

  •  1,007
    Ha replied

    Ok, let me know if you need to help and hope you will vote 5 stars for our theme.

    Thanks!


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!