Our office will be closed for celebrating our Lunar New Year from 20 to 26 January 2023. It will take around 1-2 days for us to reply to your ticket.
I discovered that the theme is using KingComposer, which is discontinued because of security issues. Also it uses Bootstrap 3, which is extremely old.
Is it possible to get a refund for that theme? I cannot really use it without KingComposer and a very old version of Bootstrap.
Thanks in advance!
Kingcomposer plugin has been discontinued so themes using this plugin will no longer be supported. To protect the interests of our customers, we will exchange for you another theme item in our portfolio. Please choose an item that suits your needs and let me know, I will send the theme to you.
Or you can send a refund request to Envato, we will review and confirm your refund request
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!
Thank you very much! I just sent a refund request on themeforest.
Ok, We have confirmed your refund request