Our office will be closed for celebrating our Lunar New Year from 20 to 26 January 2023. It will take around 1-2 days for us to reply to your ticket.

Okay
  Public Ticket #2903990
Can't import Medicare Demo
Closed

Comments

  • Fouad BKA started the conversation

    Hello,

    I am unable to import demo to my website. I tried multiple ways, allowed necessary access and privileges but without succes. Each time I have this message: Failed to import "XYZ"

    Thank you for your precious support

  •  1,006
    Ha replied

    Hi you,

    Please send Admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Fouad BKA replied

    Hello Ha,

    I deleted my website and installed a new copy of wordpress. I activated the template medicare, downloaded the required plugins and activated them. 

    Here is the Admin password 123456

    Thank you

  •  1,006
    Ha replied

    Hi,

    Thanks for your sharing!

    I have just import demo content for your site

    6696349265.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!