Public Ticket #2735692
malfunction of the theme


  • Przydasiek started the conversation

    Purchased theme, after installation causes a critical PHP error. First of all, the wpopal plugin, which is required for the theme to work properly.

  •  604
    Ha replied

    Hello Mate,

    - Please contact server admin or use Cpanel account to enable

    allow_url_fopen = 1.

    Also, make sure that your server supports JSON files.

    - You can check the requirements the same link guide:


    - You can set permission for all files and folder at the same link:


    - if the issue does not resolve,

    Please send me your URL demo and account connect to your WordPress Admin, I will check and import demo free for you!


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!