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  Public Ticket #2733355
Error adding products to the cart
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Comments

  • Rafael started the conversation

    For products with only one unit in inventory, the quantity to add to cart is not displayed. And also an error message appears that says that there are not enough products (when there is still one). 

    Attached files:  Captura.PNG

  •  604
    Ha replied

    Hello Mate,

    Please send me your admin account, I will check the config Inventory section of your product!

    Thanks


    Support Team

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  •   Rafael replied privately
  •  604
    Ha replied

    Hello Mate,

    I have just checked your demo. This product had 2 items

    7541662256.png

    =>> you can not add more than

    9534301040.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •  604
    Ha replied

    Hello Mate,

    Now, i can not load to your demo

    9685497422.png

    Do you change anything?



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!