Okay
  Public Ticket #2698269
Imported theme issue
Closed

Comments

  • Alexei Terzi started the conversation

    Hello, I've imported the theme and there are not all pages were imported. 

    A lot of links redirect to another site source.wpopal.com

    From the shop menu, there are links to another site check

    Shop Layouts
    Shop – Fullwidth
    Shop – Left Sidebar
    Shop – Right Sidebar
    Shop – Listview
    Horizontal Thumbnail
    Vertical Thumbnail
    Gallery
    Sticky Detail

    From Pages menu - page 404 redirect to source.wpopal.com

    From Blog menu - all pages redirect to source.wpopal.com

    For all those pages there are pages in imported theme.

    I've imported this theme on a fresh WP site, without any additional plugins, I've installed all recommended plugins.

  •  613
    Ha replied

    Hi there,
    All above links only run on our domain (Should have theme plugin opal-demo). So it doesn't display on your website.
    ===> You can optionally display one of the layouts for your favorite layout = setting them in customize.
    If you need any our help, please feel free to ask us. We will help you asap.
    Thanks,


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    Hi, sorry but I've installed HUNTOR theme, and what you can see on my site is the result of this installation.
    I'd like to have exactly what I saw in the demo but not what I got.

  •  613
    Ha replied

    Hi there, 

    You've successfully import demos for your website. 

    For shop layout, product layout & product type (https://prnt.sc/103h1ph), you have to choose one of the premade layouts that we developed. You can set by configuring in the customization. 

    On the menu, you can create menu as the guide: https://wpdocs.gitbook.io/huntor/content-management/mainmenu

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    But links in the menu are dead? there are no pages for mostly all links, may we have a zoom call? I would show everything

  •  613
    Ha replied

    You can go to Admin / Appearance / Menu / You can choose the main menu and edit the custom link from the menu item list.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    I don't need to translate it, I need it to be installed exactly How it was shown in the demo, with all pages from the demo!
    Why you send me the link to the translator? I don't need theme translation!

  •  613
    Ha replied

    You can go to Admin / Appearance / Menu / You can choose the main menu and edit the custom link from the menu item list.

    5095106136.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    I know how to edit the menu, and this is not the first site that I build.
    What I need is to have exactly all that was shown in the demo. 

    There are no pages for 

    Shop Layouts
    Shop – Fullwidth
    Shop – Left Sidebar
    Shop – Right Sidebar
    Shop – Listview
    Horizontal Thumbnail
    Vertical Thumbnail
    Gallery
    Sticky Detail
    page 404
    Blog Left Sidebar
    Blog Right Sidebar
    Single post

    All products are without images.

    ALL THAT I NEED IS TO GET EXACTLY WHAT I SAW IN DEMO. Is it so hard to understand?
    Other theme sellers are selling their themes exactly as they presented

  •  613
    Ha replied

    Hello Mate,

    You can edit menu/megamenu and redesign submenu.

    9624343019.png

    You can change the custom link here by other links:

    2837308049.png


    9773486421.png


    - You can config single page of the product here:

    3101169330.png



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    Hi Mate,
    I know that I can edit the menu, I also can build the theme from scratch, but I bought the theme.

    As an example you can try this theme, it is imported fully, with all images, videos, and posts in one click.
    So, again, I just ask for the same, to have the theme with all images and pages which are shown in the demo.

    Can you provide this?

  •  613
    Ha replied

    Hello mate,

    - Some link demo only work our demo. It shows many options on customizing.

    - When you install oneclick, all images on products, blogs will change by placeholder image.

    you can edit products, blog to change by your images.

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    Can't find this in the theme description.
    As you can check, this theme https://themeforest.net/item/ashade-photography-wordpress-theme/25620022 creates absolutely the same copy.
    So I expect the same from your theme.
    BTW
    https://prnt.sc/103lmt4
    Looks like not all images were copied and even 1 image is directed to localhost

  •  613
    Ha replied

    yes, if you want to show the like our demo. I will send to you a duplicator zip theme, you can install your demo again!

    https://wordpress.org/plugins/search/duplicator/

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    Ok, what next?

  •  613
    Ha replied

    Please wait for me, I will send it to you!

    9468797205.png

    You can download and update, install this file:

    https://drive.google.com/file/d/1FOgDiKJ48O0wtoic5Q4cJlw6O9zoDrH9/view?usp=sharing

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Alexei Terzi replied

    Any news?

  •  613
    Ha replied

    You can download and upload zip files to your server, and install WordPress again

    8780907173.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!