Okay
  Public Ticket #2692003
Theme documentation
Closed

Comments

  • james dunn started the conversation

    Hi 

    I just purchased your theme however there is no documentation

    Could you please send it to me

    Thanks

  •  685
    Ha replied

    Hello mate,

    You can check and install theme follow guide

    https://wpdocs.gitbook.io/gainlove/

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • james dunn replied

    Thank you for getting back to me; it's ok I managed to find a link for it on themeforest


    However I have just noticed that there are structural elements missing after using your demo importer ; go to this link http://wst.imaginationcreation.co.uk/ ; I have started modifying the homepage however go to any other page and compare it with your demo; I have not touched anything other than the homepage after importing your demo and you will see things aren’t right on the other pages

  •  685
    Ha replied

    Hello Mate,

    http://wst.imaginationcreation.co.uk/

    I have just checked your demo and see you change something on homepage elementor .

    It works normally

    If you have issues or questions, please reply to this ticket and let us know. I will be here to assist you.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • james dunn replied

    Hi 

    The home page is not the problem; please check the other pages as they are all still the same as your demo but if you look at your own version and compare it to mine you will see that there are differences e.g donation button is dropped down; missing backgrounds and images etc; it's definitely not the same

  •  685
    Ha replied

    Hello Mate,

    - About image Donate form and blog, you can edit and add by your image.

    - About image background, you can edit the page by elementor, save the path of the image again, it will show on the frontend. Or you can send me a URL show a missing image, I will check it for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!