I bought your theme (after reading all the positive reviews) and set it up on my website that hoping everything will work flawlessly. I am an experienced elementor user and thought it is easy to work on your theme. Unfortunately, nothing built with elementor except header and footer of the theme. Single room pages go off the screen (looks very unorganised ) when viewed on my iPhone SE. Overall I found the theme very problematic in all aspects so I demand a refund, please.
if you don’t need our theme anymore, you absolutely can request a refund from us here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
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