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  Public Ticket #2690579
Toggle Not Working
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Comments

  •  4
    Samson Tong started the conversation

    I have updated both Erios Version 1.0.7 and Elementor Version 3.0.10 - however the Toggle inside the Elementor has display error (basically the Toggle function does not work) Please see screen cap and please see if you can help. Thanks.

    Attached files:  image002.png

  •  578
    Ha replied

    Hello mate,

    Thanks for your report!

    Our dev will check and update the theme and plugin core to the latest version next week!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •  4
    Samson Tong replied

    Hi Ha, 

    I would like to check if you team have updated the update the theme and plugin core? Please advise. 

    thanks and hear soon

    samson

  •  578
    Ha replied

    Hello Mate,

    Our dev has just upgraded the Erios-core plugin to the latest version. You can update it on your demo.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •  4
    Samson Tong replied

    Thanks - just double check how and where I can update the Erios-core plugin? My current version is Version 1.0.9.  Please guide me through. thanks. 

  •  578
    Ha replied

    Hello mate,

    The latest version is 1.0.9

    9378092661.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •  4
    Samson Tong replied

    thanks Ha.

    It looks like the "Toggle" is sort of fixed.  But I need to re-style one by one again...anyways...it's better than it's not working. 


    thanks for the help.

    samson

  •  4
    Samson Tong replied

    Hi Ha, 

    Toggle still not 100% working - the style and function toggle NOT working after the 4th toggle - not displaying the style and function. 

    Please see link and screen caps. thank and hear soon

    https://www.helenamay.com/sustainability/

    samson

    Attached files:  Screenshot 2021-02-21 at 5.22.52 PM.png
      Screenshot 2021-02-21 at 5.23.10 PM.png

  •  578
    Ha replied

    Hello Mate,

    I have just checked on your site and see it works

    4438491462.png

    And our dev will check on it, if show an issue, our dev will upgrade to the latest version of Erios-core plugin.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!