Okay
  Public Ticket #2681439
Error on Woocommerce Catalog
Closed

Comments

  • Miguel_Giao started the conversation

    Hi 
    i imported the demo theme. And i want this template.
    And i want this as my product catalog 
    http://demo2.themelexus.com/foodo/shop/
    But i can't find the template in anyplace.
    And when and when i press in the menu, it send me to this page with this error.
    http://dev.wpopal.com/foodo/product-category/cupcake/?woocommerce_sidebar_shop_position=left

    Thank you

    Attached files:  error.png

  •  632
    Ha replied

    Hello Mate,

    You can go to Admin / Appearance / Customize / Woocommerce / Product Category / you can select layout product again:

    4755802396.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Miguel_Giao replied

    It doesnt do anything when i change it! 
    Can u remote control my website or something? 

    You guys sell a template without a single video, a people have to learn on anything! 

  • Miguel_Giao replied

    i want my exactly like this one!

    7098027864.png





    And my its like this!

    1896177371.png

    i want the filters on the left side, with all this information,
  •  632
    Ha replied

    Hello Mate,

    Please send me an account to connect to WordPress admin! I will check and config it for you.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •   Miguel_Giao replied privately
  •   Miguel_Giao replied privately
  • Miguel_Giao replied

    I having some problems with the cart.When i press checkout it goes to a error page!

  • Miguel_Giao replied

    Im here waiting for you. Soo we can finish this together

  • Miguel_Giao replied

    Still here

  •  632
    Ha replied

    Hello Mate,

    You can go to Admin / Woocommerce / Settings / Advanced tab / you can config cart, checkout page again!

    3561163025.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •   Miguel_Giao replied privately
  •  632
    Ha replied

    Hello Mate,

    I can not load your site and don't check your config theme

    8136627290.png

    Please check it again!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Miguel_Giao replied

    Its the same..
    With me its works.
    www.pegaleve.pt
    Please check it! 
    Im in a hurry because you dont answer me in 2 days!!!

  •  632
    Ha replied

    Hello Mate,

    I would love to give you a quick help, but really I can't load your demo:

    2843982777.png

    You can go to Admin / Appearance / Customize / Color Style / Theme / Custom :

    9294892713.png

    You can check config color custom again

    - I want to check your demo and see your css style of table, but i can not view it

    5757620115.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Miguel_Giao replied

    you really didn't help me at all! 

    I will give you another user!

  • Miguel_Giao replied

    I sended 8 problems! and you didn't even told me what problem was the solution for!

  •  632
    Ha replied

    Hello Mate,

    I'm so sorry,  I can not connect to your demo and admin account

    5318305325.png

    I can not check and send you the solution. Please check it again and unlock to me to see your demo!

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Miguel_Giao replied

    then tell a solution, because everybody can  enter my website, use a vpn to portugal ou something like that.

    Because i can access it.

  • Miguel_Giao replied
    Invalid order? how do i fix it?


    4851224810.png
  •  632

    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Miguel_Giao replied

    But when i buy a theme i want it to work fully!
    And i guess its not the case.

    I still have alot of issues that i pointed before and you didnt tell me the solution.

    Still waiting for help.
    If u can't access my website, tell me a way that maybe you cna so we can arrange it.

  •  632
    Ha replied

    Hello Mate,

    I want to load your demo and firebug some issues and will send you the best solution.

    Maybe you installed another plugin and change some config on customizing.

    But now, I can not load your site.

    5630183508.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!