Please rollback version right in front of Elementor! Our Dev will check and report for you quickly!
Or please send me your admin account, our dev will check on your site.
Thanks
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
That's great <3 Hope you can use well with our theme
Regards,
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
Hi guys,
we created a WordPress using your theme, but we have some problems while we try to edit some contents in different languages.
We already tried to deactivate and activate all plugins, but nothing changed.
These are WP and plugins versions
Above you can find the error
Uncaught TypeError:: elementorFrontend.config.elements is undefined initSettings https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
initialize https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
Backbone 2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
forEach Underscore
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
Backbone 4
initPanel https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onFirstPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
jQuery 9
initPreview https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onStart https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onStart https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
Backbone 3
13021 https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
__webpack_require__ https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
<anonymous> https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
<anonymous> https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
editor.min.js:2:229172 initSettings https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
initialize https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
Backbone 2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
forEach Underscore
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
value https://www.adottaunamucca.org/wp-content/plugins/elementor-pro/assets/js/editor.min.js?ver=3.0.10:2
Backbone 4
initPanel https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onFirstPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onPreviewLoaded https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onPreviewLoaded self-hosted:1176
jQuery 9
initPreview https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onStart https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
onStart https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
Backbone 3
13021 https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
__webpack_require__ https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
<anonima> https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
<anonima> https://www.adottaunamucca.org/wp-content/plugins/elementor/assets/js/editor.min.js?ver=3.1.0:2
Hello mate,
Please rollback version right in front of Elementor! Our Dev will check and report for you quickly!
Or please send me your admin account, our dev will check on your site.
Thanks
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!
Hello guys,
at the end of the day we solved this problem by re-installing elementor pro and your theme. Now it seems to work like a charm
Hi there,
That's great <3 Hope you can use well with our theme
Regards,
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!