Okay
  Public Ticket #2554634
Fonts
Closed

Comments

  • GoBabyGoPL started the conversation

    I've uploaded my clients fonts in Elementor and they don't appear as available in the customizer.

    How do I apply my clients fonts to the theme?

  •  632
    Ha replied

    Hello Mate,
    When we develop this theme, Elementor plugin version 2.9.x does not support add a custom font.
    On customize of theme, font typography support google package font.
    If you want to custom font, you can add custom CSS to overwrite it or install another plugin, support this option.
    Hope it help!
    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • GoBabyGoPL replied

    No this doesn't help. Elementor added custom fonts

    1.15.0 - 2018-02-19
    • New: Added custom fonts manager for self hosted fonts (#852)

    This theme was created on Themeforest 6 weeks after the custom fonts were added and it doesn't appear you've done anything about it.

    Created27 March 19


  •  632
    Ha replied

    So sorry, this theme does not support upload add a custom font from clients. It does support package google font.

    If you don't happy with this theme, you absolutely can request a refund from us here: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-


    Thank you,


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!