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  Public Ticket #2545935
Erios theme - demo content
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Comments

  • Pierre Pierre started the conversation

    Hello! I purchased this theme to load demo content for this page: http://demo2.themelexus.com/erios/

    How can I do that? I already ran the demo importer. All other pages have content and looks great except for the 2 homepages 

  •  1,007
    Ha replied

    Hello mate,

    - You can check and config requirements at this link:

    https://wpdocs.gitbook.io/efway/get-started/requirements

    - Please rollback version of Elementor plugin to version 2.9.9

    https://www.wpopal.com/elementor-3-0-issues-announcement/

    and then, you can import demo again.

    - If the issue does not resolve, you can send me your admin account, I will import it for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    mirko paruolo replied

    I also have the same problem. I have also tried to follow the advice of the customer service but I still don't see the contents on the homepage

  •  1,007
    Ha replied

    Hello Mirko Paruolo!

    Please submit new ticket and send me your URL demo and admin account, I will import for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Pierre Pierre replied

    Excellent! it worked. The only issue (and it might just be my PC) but when I click on import demo, the screenshots to choose between Home 1, 2, 3 , and 4 do not load so I can't see what style I'm selecting. But only 4 options so I will use process of elimination :) 

  • Pierre Pierre replied

    Thank you Ha!

  •  1,007
    Ha replied

    If you still have any problems, please let me know. I will be here to assist you.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!