Okay
  Public Ticket #2545526
Facing Issues
Closed

Comments

  • Hemant bhardwaj started the conversation

    Hi, I downloaded the zip file of latehome and ploaded succesfully in wordpress. But i am facing three problems while building the site. The problems are below.

    1. When home page appears and we click on submit property in header it do not open submission page give error . I will attach the screenshot of it. Moreover when i click on create account option in header it doe not give any registration page just only refresh the page.

    2.  On main menu page there is property search in location section it is wriiten oops something went wrong and when i choose apartment section and then click on search it opens the page not found link i dont know why this is happening but i am struggling a lot please help me regarding this

    Attached files:  Search on property page but this page opens.PNG
      Location section blank.PNG

  •  632
    Ha replied

    Hello Mate,

    - You can config search page the same link:

    https://wpdocs.gitbook.io/opal-estate/opal-estate/faq

    - You can check config Opal Estate plugin the same link guide 

    https://wpdocs.gitbook.io/opal-estate/opal-estate/untitled-2/setting

    And then, you can add submit property normal.

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, In Wordpress the settings is not showing below

    In this case, please check Search Property Page setting (visit Dashboard > Properties > Property > Search)

    this is not appearing in wordpress setting please let me know about it.

  • Hemant bhardwaj replied

    Hi, this works  but when we click Add property button then submission page not appears.

    Attached files:  property.PNG

  • Hemant bhardwaj replied

    Please let me know i am waiting for a reply.

  •  632
    Ha replied

    Hello Mate,

    - You can check it on this guide:

    https://wpdocs.gitbook.io/opal-estate/opal-estate/untitled-1/submit-property

    - You can check on your demo added this file:

    8051346316.png

    Content of this page have shortcode submit propeties:

    7932412307.png


    - And then, you can edit header by elementor and check link of button :

    9422245481.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, I follow step but this option i cant see i am sending you the screenshot  please check it and let me know.

    Attached files:  screenshot-siplop.com-2020.09.24-08_18_38.png

  •  632
    Ha replied

    Hello Mate,

    On  your demo missing many page of Opal Estate Pro plugin

    You can refer guide and add those pages:

    https://wpdocs.gitbook.io/opal-estate/opal-estate/untitled-2

    https://wpdocs.gitbook.io/opal-estate/opal-estate/shortcodes

    Hope it help!

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, submission property problem is solved but one another issue is that  when we  go to home page and click on account on header there is option of sigin and register but when we click on register register form not open can you please let me know that where we can see that popup box and where we can edit the url of register account. I am attaching the image with this request. Apart from it maps is not showing i am confused register user will upload the google api key or we want to upload the api key .

    Attached files:  account issue.PNG

  •  632
    Ha replied

    Hello Mate,

    - You dont config choose my account page on Admin / Properties / Settings / 

    7900184384.png

    - You must config your Google API:

    You can refer link guide about this plugin:

    https://wpdocs.gitbook.io/opal-estate/opal-estate/install-plugin

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    This works but what about if we want  to add register account to member package.

  • Hemant bhardwaj replied

    I mean when user fill the form for register on site when user clicks register then member package page opens and after pay then account can be proved please let me know about it.

  • Hemant bhardwaj replied

    I am waiting for your reply.

  •  632
    Ha replied

    Hello Mate,

    You can check this config:

    http://prntscr.com/up4zdu

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, it does'nt work i want that if user want to register on site they pay for that but when i click on register it simply dont load any page. Please let me know about it. 

  • Hemant bhardwaj replied

    On property submission page it is coming you see the plans but when i click plan page not opening i am sending you the screenshot of it.

    Attached files:  plans.PNG

  •  632
    Ha replied

    Hello Mate,

    - You can config show form register or form register + submit proprety: 

    2975954300.png

    - You can disable plugin Opal Membership

    - Sorry, this theme does not support custom form submit on plugin 

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, I mean when i  will click on add property.When i click on see the plans it is not showing plans page it is opening home page please guide me related this. i am sending you the image please check it carefully and please let me know about it.

    Attached files:  plans.PNG

  •  632
    Ha replied

    After disable plugin Opal Membership, and you can change config submit properties page 

    1581769479.png

    When you click button submit properties it will show:

    7809504698.png


    After login, it will show the same:

    8774601442.png


    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, i cannot see enable price option i am sending you the screenshot .Even you can check on my site siplop.com and try to register it doesnt open package page . You can check even membership package url it is not working.

    https://siplop.com/membership-packages-page/

    Attached files:  issue.PNG

  • Hemant bhardwaj replied

    In simple words i mean i want to charge a amount when user go to add property page and then there click on to see the membership pack.

  •  632
    Ha replied

    Hello Mate,

    Please enable this plugin 

    1334586438.png

    And edit your package. Agent will by package when submit propeties to your site.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    thanks that works , one more issue is there that i want to submit the google api key or not? If yes where there are many sections .Apart from it user who will add property he/she will need to add a google api key to tell the location of the property so why then i need to create api key ? please help me regarding this. I am attaching a screenshiot please look at it and please help me. 

    Attached files:  issues.PNG

  •  632
    Ha replied

    Hello Mate,

    You can config your Google API the same link for this plugin:

    https://wpdocs.gitbook.io/opal-estate/opal-estate/google-map-api-key

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    I  created the api key and pasted according your instruction please let me know that if user will add their property he/she want to add a google api key to show their property location on map is this right? Please explain me this?

  •  632
    Ha replied

    No, the uses do not add google api, they will add location.

    8856482624.png

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    As you told i paste the google api key.  But where user add the property there is error i am sending you the screenshot check it and let me know that user will give the location of it. 

    Attached files:  isss.PNG

  • Hemant bhardwaj replied

    I am waiting for your reply as you told i paste the google map api key but on add property page it s givng error please check screenshot of it and let me know.

    Attached files:  isss.PNG
      ii.PNG
      is1.PNG

  •  632
    Ha replied

    Hello mate,

    Please check your config Google API, config on product not done!

    https://wpdocs.gitbook.io/opal-estate/opal-estate/google-map-api-key

    Update: Now, Google requires users create a billing account to use map with 300$ credit for free. When you access https://console.cloud.google.com/

    6099513876.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    How much google will charge after of map api key? Please let me know so i can take suitable step. Apart from it can you please let me know that where we can edit the user dashboard page i am attaching the screenshot .

    Attached files:  dashboard page.PNG

  • Hemant bhardwaj replied

    I am waiting for your reply.

  •  632
    Ha replied

    Hello Mate,

    - Google requires users create a billing account to use map with 300$ credit for free

    - You can go to Admin / Elementor / Settings / Advanced tab / you can enable this config load font Awesome icon

    9329786039.png

    - You can go to Admin / Propeties / Settings / Page tab / you can config show menu item on this page.

    About style, you can add custom css, sorry this plugin does not support for you this option.

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Can you please tell what to fill in google authO consent screen what is these i am confused please help me regarding this.

  •  632
    Ha replied

    Hello mate,

    Sorry, I can not support for you about bill google, you can contact with google supporter, they will support for you about this account.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, can i add more code to give more functionality or in latehome theme it is not supported please let me know about it. 

  •  632
    Ha replied

    Hello Mate,

    You can check and refer link add shortcode 

    https://wpdocs.gitbook.io/opal-estate/opal-estate/shortcodes

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    I don't mean that i mean if developer want to add some extra feature is it possible in latehome theme.

  •  632
    Ha replied

    Yes, you can overwrite template to Latehome theme or create child theme to overwrite.

    https://wpdocs.gitbook.io/opal-estate/opal-estate/overwrite-templates

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    I mean if we want to add any new functionality can we do it and if yes how? On Propery showing page where it shows about property desription about rent, favourite etc . I want to add with favourite icon one  functionality how it can be done? I am sending y ou the screenshot that where i am talking about to add the functionality?

  • Hemant bhardwaj replied

    Soory i forgot to attach the screenshot i am attaching with this post reply please check it and let me know.

    Attached files:  properties.PNG

  • Hemant bhardwaj replied

    I am waiting for your reply.

  •  632
    Ha replied

    Hello mate,

    Yes, you can add new function on child theme, and you can follow link 

    https://wpdocs.gitbook.io/opal-estate/opal-estate/overwrite-templates

    You can custom template of this plugin by yourself.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, if i want to add a code in a particular section of latehome theme how can i find the location of that section ? Please let me know about it. I  am sending you the section where i want to add the code please see the screenshoot and let me know that where i can get that file location.

    Attached files:  section 1.PNG
      section.PNG

  •  632
    Ha replied

    Hello mate,

    You can check code of meta box at here:

    wp-content/themes/latehome/opalestate/content-property-grid.php
    1896503716.png

    And you can check code on plugin:

    wp-content/plugins/opal-estate-pro/inc/template-functions.php
    3282098108.png

    http://prntscr.com/vl5n1h

    http://prntscr.com/vl5n93

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    hi, i cant able to add the code there and there is no any kind of the video tutorial able where i can learn and then move forward so please let me know how can i do it. Moreover if i build the website using the latehome theme is that website will be the property of latehome or my. Please clear me that what latehome rights will be there or it will be fully property of me and there is no role of latehome in it?

  •  632
    Ha replied

    Hi, Thanks for choosing our theme. By using our theme, we support to build your website same as our described demos. Furthermore, customizing code in property is not included in our theme support. Because we have to hire developer and it takes time a lot. So you can do it yourself or ask our help via custom work. Our dev will help you to do.
    Thanks,


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    hi, I am attaching the screenshot please let me know that if user submit that form where user request will go . I want that if user submits form that request comes to your email so please let me know about it . I am waiting for your reply.

    Attached files:  issue1.PNG

  • Hemant bhardwaj replied

    Soory, I have written in your email i mean if user submits that form it should come on our email by mistake i wrote  your.

  •  632
    Ha replied

    Yes, after all config email on your server, your site, and plugin Opal Estate.

    This form will sent to your email.

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Hemant bhardwaj replied

    Hi, I am attaching the screenshot in it two issues are coming one 

    1. I want to add a more options type section so please clear me that.

    2. After filling the registration form when I click on the register button it is not registering.

    3. When any user register then the package page comes up

    Please help me to solve these three problems so I can move forward.


    Attached files:  issue2.PNG

  •  632
    Ha replied

    Hello Mate,

    You can check config on your demo and config on Opal Estate Pro and check :

    7887141342.png

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!