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  Public Ticket #2499569
MegaMenu on Mobile
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Comments

  •  1
    Jason started the conversation

    I see that when we use a MegaMenu that it does not show up on mobile at all.  I also don't see a way to have one menu for desktop and one menu for mobile.  It means that our customers have no way of getting to the pages that we link to in the MegaMenu.  Is there any workaround for this?

  •  1,006
    Ha replied

    Hello Mate,

    Sorry, this theme does not support show megamenu on offcanvas on mobile device. It will show list menu at here:

    3096198442.png

    You can add new menu item link on area border red color.

    Hope it help!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

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  •  1
    Jason replied

    Oh, you can use the mega menu on desktop AND the dropdown for mobile!  Perfect!  Thanks!

  •  1
    Jason replied

    Oh, but when you add submenus to the submenus, they get added to the desktop view after the primary menu items...  weird.  So I can only use one tier of submenus to show on mobile?

    So the next question is how can I remove menu items...  I'm used to seeing a Remove link on menu items after you click the down arrow.  But there's no Remove link...  Please advise.

  •  1,006
    Ha replied

    Hello Mate,

    You can remove menu item at here

    5508590750.png

    Please send me your url demo, i will check and send solution for you bester!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    Jason replied

    For some reason, when I edit the menu through Appearance -> Menus, there are no Remove links and it doesn't show the link to the Original.  But when I edit the menu through Appearance -> Customize, I can see the Remove links, so that works.

    For the 2-tiered submenu, I'll send a private message access to our staging site.

  •   Jason replied privately
  •  1,006
    Ha replied

    Hello Mate,

    I have just check your demo :

    http://prntscr.com/ty6gvi

    But not load megamenu profile http://prntscr.com/ty6hes and i see it show error javascript.

    Please check javascript on your server or please send me your ftp account, our dev will check it for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!