Public Ticket #2424243
Problems with theme


  •  4
    Rene Kreft started the conversation


    we bought your Theme FishZone and there are some Problems. in the documentation we have to change the image sizes in woocommerce but this option is not given in new woocommerce version: Here a screenshot: https://gyazo.com/3c03d502fc6859120f83d3fecd416004

    The next thing i a little bit bigger, the WP Bakery Visual Composer plugin doen't work, have a look here: Warning: require_once(/var/www/vhosts/ddg-dohnadealergermany.de/httpdocs/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/vc-posts-grid.php): failed to open stream: No such file or directory in /var/www/vhosts/ddg-dohnadealergermany.de/httpdocs/wordpress/wp-content/themes/fishzone/inc/vendors/visualcomposer/class-vc-extends.php on line 3

    Fatal error: require_once(): Failed opening required '/var/www/vhosts/ddg-dohnadealergermany.de/httpdocs/wordpress/wp-content/plugins/js_composer/include/classes/shortcodes/vc-posts-grid.php' (include_path='.:/opt/plesk/php/7.3/share/pear') in /var/www/vhosts/ddg-dohnadealergermany.de/httpdocs/wordpress/wp-content/themes/fishzone/inc/vendors/visualcomposer/class-vc-extends.php on line 3

    can you please fix this issues or tell us how to fix ? 

     greetings from germany

  •  691
    Ha replied

    Hello Mate,

    You can install this plugin on attachment


    Attached files:  js_composer.zip

    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  4
    Rene Kreft replied

    thanks it works!