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  Public Ticket #2378700
Demo import-plugins failing to install
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  • Ahmed Altaf started the conversation

    greetings,

    I purchased Fundor through themeforest, and installed the theme. I am trying to install plugins to be able to import demo content but two plugins, both from External source are not installing; 'Fundor Core' and 'Revolution Slider'.I have tried multiple times and unable to move forward. I am on a time crunch, please help asap.

    Attached files:  Capturesc.PNG

  •  685
    Ha replied

    Hello Mate,

    - You can refer link guide theme at here: https://wpdocs.gitbook.io/fundor/get-started/requirements

    -  Please contact server admin or use Cpanel account to enable

    allow_url_fopen = 1.

    Also, make sure that your server supports JSON file.

    - Or please send me your admin account, i will import for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Ahmed Altaf replied

    Hello,

    Thank you for the response. Finally, all the plugins are successfully installed and activated. Now, there is another problem. When I run the One Click Demo Import from Fundor dashboard, I get the following message; 'There are no predefined import files available in this theme. Please upload the import files manually! ' , screenshot also attached. I have options to upload a JSON, XML or DAT format. Please provide the demo import file in the easiest format asap.

    P.S: I am unable to provide access to my admin since the website is on XAMPP localhost

    Attached files:  Errorsc.PNG

  •  685
    Ha replied

    Hello Mate

    Please contact server admin or use Cpanel account to enable

    allow_url_fopen = 1.

    Also, make sure that your server supports JSON file.

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!