Okay
  Public Ticket #2372828
Background image does not display on the homepage
Closed

Comments

  •  2
    Sanja started the conversation

    Hello,

    I have a problem on visualizing the background image of slider home 2. I can see it when I edit the page on Elementor or when I edit the slider on slider revolution but not in the website .

    Can you help me regarding this?

    Attached files:  sliderissue.png

  •  691
    Ha replied

    Hello Mate,

    You can edit slider home2 and choose background image and save it again!

    Or pls send me your admin account, i will check it for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  2
    Sanja replied

    Can we make a call somehow so I can understand better? 

    However, is there a way to disinstall demos and re-install them? Can I re-install the theme using the same license?

  •  691
    Ha replied

    Hello Mate,

    If you want to re-install theme, you can go to admin / themelexus / Import demo.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Sanja replied privately
  •  691
    Ha replied

    Hello Mate,

    I have just disable this plugin https://prnt.sc/s5jv16, revslider work normal https://prnt.sc/s5jvf2


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  2
    Sanja replied

    thank you so much :) It works normally