Okay
  Public Ticket #2332615
Theme failed to install
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Comments

  •   Mahmoud Abdelmoaty started the conversation
  •  691
    Ha replied

    Sorry for late, we have just spent the weekends. Our dev will restart server.

    You can check other link demo:

    Home1: http://demo2.themelexus.com/fishzone/

    Home2: http://demo2.themelexus.com/fishzone/home-2/

    Home3: http://demo2.themelexus.com/fishzone/home-3/

    Home4: http://demo2.themelexus.com/fishzone/home-4/

    Please send me your admin account, i will install manually for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Mahmoud Abdelmoaty replied privately
  •   Mahmoud Abdelmoaty replied privately
  •  691
    Ha replied

    Hello Mate,

    Please login to your cpanel and detele js_composer folder ( WPBakery Visual Composer plugin)!

    And then use this version of plugin on file attrach file 

    Thanks

    Attached files:  js_composer.zip


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Mahmoud Abdelmoaty replied privately
  •  691
    Ha replied

    Hello Mate

    sorry, i can not login to your admin http://prntscr.com/rm8p8f

    Please send me it again, and send me your cpanel, i will check file debug.log!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Mahmoud Abdelmoaty replied privately
  •  691
    Ha replied

    Hello Mate,

    I have just install plugin for you. 

    You can add menu for your demo. 

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Mahmoud Abdelmoaty replied privately
  •  691
    Ha replied

    Hello Mate,

    - I have just update plugin js_composer

    - you can go to admin / Appearance / Menu / you can add menu item at here:

    http://prntscr.com/rnkk2n / http://prntscr.com/rnkk9s

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Mahmoud Abdelmoaty replied privately
  •  691
    Ha replied

    Hello Mate,

    Sorry, this theme is not support different template for mobile. It is auto responsive of visual composer plugin.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!