Okay
  Public Ticket #2321293
Icons
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Comments

  • Vinay started the conversation

    Hello,

    The icons on the theme is not working properly , when i try to change the icon they don't change and it shows blank. If i want to upload custom icon by .png or .svg , there is no option.

    Please let me know how to solve it ?

  • Vinay replied

    Hello

    awaiting for reply

  •  691
    Ha replied

    Hi and thank you for contacting Lexus Support!

    - You can convert .png to svg icon font and then change icon on backend

    - You can add image widget to replace icon svg,

    - Please send me your screentshot url show icon issue, i will check and send to you best solution!

    Thanks



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Hello,

    Here's the video i have recorded for the icon issue - https://www.screencast.com/t/KvbVb1YiGlTo

    As you can see in the video , some of the icons we need are not display.

    Please tell me the steps for how to upload custom icon in SVG ?

    Awaiting for your response.

    Thanks

  •  691
    Ha replied

    Hello Mate, 

    Please send me your admin account, i will check config your admin for you!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Here's the admin login :

    Admin URL : https://digitalprimus.in/cfdmex/wp-admin/

    Username : developer

    Password : b!b6wD8H2qI0^dh2cuSd(XOa

  •  691
    Ha replied

    Hello Mate,

    I have just change config http://prntscr.com/remeal

    It showing!

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Hello,

    Can you please tell me how do i change the header image of inner pages ?

    Attached is the screenshot of image which i want to change.


    Attached files:  innerheaderimage.jpg

  •  691
    Ha replied

    Hello Mate,

    You can go to admin / Appearance / Customize / Layout / Breadcrum /

    you can change image at here http://prntscr.com/rnp0ay for all sub-page.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Hello,

    Can you please help to enable sticky header ?

    Thanks

  •  691
    Ha replied

    Hello Mate,

    - You can install this plugin https://prnt.sc/rq9c4s

    - You can edit header and enable this config sticky header.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Hi Mate,

    We installed the plugin you suggested , when enabled the plugin its giving the error as attached in the screenshot. Please check.

    We have elementor pro license , when we activate that some of the sections of the website is breaking such as pricing box

    Please help us.

    Attached files:  image_2020_04_07T08_56_43_014Z.png

  •  691
    Ha replied

    Hello Mate,

    I have just enable elementor pro, and change some config on session pricing box.

    Pls check  it again!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    We have moved the website to this URL - https://cfdmex.com/wp-login.php

    Can you please make the changes here.

    Login Credentials remains same.

    Thanks

  •  691
    Ha replied

    i'm sorry, i can not login to your admin on new site https://prnt.sc/rv7pui

    Pls check it again!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Vinay replied

    Please try now

    Username : developer

    Password : b!b6wD8H2qI0^dh2cuSd(XOa


  •  691
    Ha replied

    Hello Mate,

    I have just change some config on new site for you. 

    Please check it again!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!