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  Public Ticket #2274393
didn't get the demo file
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Comments

  • bijoy started the conversation

    i couldn't find out the demo file

  •  1,006
    Ha replied

    Hi and thank you for contacting Lexus Support!

    After active theme, please go to tab Themelexus/ Import demo/ all plugin and file import will load form our server!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • bijoy replied

    it showing like this "There are no predefined import files available in this theme. Please upload the import files manually!"

    please find the attachment

  •  1,006
    Ha replied

    Hello Mate,

    Please sent to me your admin account, i will import custom code because your server block out import  file type.json!

    inc / class-import.php
    private function init_data() { $json = '{ }



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • bijoy replied

    user Name: user1

    password: Demouser#[email protected]

  •  1,006
    Ha replied

    Hello mate,

    Please sent to me your url link!


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • bijoy replied

    still have problem

  • bijoy replied

    www.saukyavillage.com

  •  1,006
    Ha replied

    Hello Mate,

    Please check and setting permission for all files and folders on your demo the same link:

    https://www.siteground.com/tutorials/ftp/change-permissions/

    and save elementor again, it will save css of elementor http://prntscr.com/qqoydf, your demo will work well!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Pablo Pérez-Navarro Amores replied

    Hello There! i have the same problem! can you help me ? 

  •  1,006
    Ha replied

    Hello Mate,

    - Please contact server admin or use Cpanel account to enable allow_url_fopen = 1.

    Also, make sure that your server supports JSON file.

    - Please send me your admin account, i will check it for you!

    http://tarifawatersportsresidence.com/wp-admin

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!