Okay
  Public Ticket #2080318
Demo content not available
Closed

Comments

  • wafaa started the conversation

    I want to import your demo first and then edit it, thx.

    the import folder in the theme didn't contain the Demo content ,

    please help me As soon As possible



  •  691
    Ha replied

    Hi and thank you for contacting our support team!

    I will be happy to help you with this.

    In this case, we need your site account and FTP account to check it. We will help you as soon as possible.

    Please make that your server writable/readable the directories wp-content/, wp-content/plugins/ first.

    You also contact server admin or use Cpanel account to increase some PHP values:

    allow_url_fopen = 1

    PHP Memory Limit = 256M

    PHP Time Limit = 600

    PHP Max Input Vars = 4000 

    Thank you!


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  691
    Ha replied

    I also added a fully version of the theme with demo content included. Please try it if you still can't use live download demo version.



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   wafaa replied privately