About your issues, pls send FTP and Admin web account for me, I will check and help you.
Thanks.
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
I access your site and can't find your issue. Can you describe more clearly about this issue? Use screenshots if you can.
And so important, you should test that plugin with a default WordPress theme first (Twenty Sixteen, ...).
Thank you!
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
Hello, This plagin is compatible with wordpress, but some themes need code to be added. I installed the plugin and activated it. But the plugin doesn't work, so editing isn't possible. Below is a screenshot. I gave the link below to the installation video of the plugin. Adding code needs to be identified. CONCLUSION: I want to use this plugin in this theme, you can do it.
Please turning off the "Opal Mega Menu For Elementor" plugin and try again
Thank you,
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
Could you please help me.
no one can install this plugin into the theme. how you can help.
please see the annexes.
https://prntscr.com/o9ztu9
What am I suppose to do in this situation.
Hi,
About your issues, pls send FTP and Admin web account for me, I will check and help you.
Thanks.
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!
Hi there,
Sorry for late, we have just spent the weekends.
I access your site and can't find your issue. Can you describe more clearly about this issue? Use screenshots if you can.
And so important, you should test that plugin with a default WordPress theme first (Twenty Sixteen, ...).
Thank you!
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!
Hello,
This plagin is compatible with wordpress, but some themes need code to be added. I installed the plugin and activated it. But the plugin doesn't work, so editing isn't possible. Below is a screenshot. I gave the link below to the installation video of the plugin.
Adding code needs to be identified.
CONCLUSION: I want to use this plugin in this theme, you can do it.
https://prntscr.com/obynb2
https://prntscr.com/obymzn
https://sevenspark.com/docs/ubermenu-3/video-tutorials
Really so sorry for replying late.
Please turning off the "Opal Mega Menu For Elementor" plugin and try again
Thank you,
Support Team
We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day.
If you like our theme, Please vote it 5 stars. We are really really appreciate your vote :
To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes
Thanks and have a nice day!