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  Public Ticket #1909019
i am not able to activate revolution slider with my purchase code
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  • cangol started the conversation

    1. i made the theme purchase and i am not able to use my purchase code to activate the rev slider. please help me fix this and have it activated. 

    2. i also found this message: 

    Your theme (Medicare) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    so would you please help me update the theme please, 

  •  1,006
    Ha replied

    1) I view rev slider works fine : http://prntscr.com/mq4guj

    if it has bug in back end, please send me FTP + back office account, we will check it for you

    2) it is warning error, it is not effect to your site

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   cangol replied privately
  •  1,006
    Ha replied

    Hi mate, I access back office, I don't view error : http://prntscr.com/ms3gy1

    thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!