Okay
  Public Ticket #1597267
Woocommerce Problem
Closed

Comments

  • Nicolás started the conversation

    Hello,

    Im having problems with one of my plugins, "Woocommerce Product Custom Options Lite". It enables an option to add different fields to the products, which I really need. If I enable it, the page gives me a white screen. So I think theres something incompatible. Can you please give a hand with that?

    Thanks in advance

  •  685
    Ha replied

    Hi,

    About your issues, pls send FTP and Admin web account  for me, I will check and help you.

    You can send information to email: help@wpopal.com

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Nicolás replied

    Mail sent from nicolas@talkk.cl


    Thank you !

  • Nicolás replied

    I installed a new plugin that it used for the same, to create new custom fields in single products, this one is called "Wc Fields Factory", now I can see the fields but when I add the product to the cart, doesn't work.

    I prefer to fix this plugin rather than the other.

  •  685
    Ha replied

    Hi,

    I checked, everything is working well, please send me pictures related to this issue.

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!