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  Public Ticket #1580736
Problem With Shop Layout
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Comments

  • Marco started the conversation

    Hello, I have a problem with the Shop Layout. On Personalize section I have set Woocommerce to show Category and Sub-category, but when I load the Shop Page, the site show me every category/sub-category on one column. I sent you a scrennshot to explain me better. I have another Woocommerce shop (www.ak2.it) where the Category and Sub-Category are display correctly. On your Demo the All Categories label doesn't work (https://wpopaldemo.com/farmland/shop/#).

    I have tried to find some information in your documentation but there is no references. I have noticed that King Composer have som issue with Save Button and Interpretation of shortlink. 

    Could you help me to solve the problem with Shop Layout and King Composer?
    I think that you should update the theme with a new release. 

    Thanks in advance and waiting for an answer.

    Marco Rossmann - Centauris Srl

  •  1,007
    Ha replied

    Hi,

    About your issues, pls send Admin web account  for me, I will check and help you.

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Marco replied privately
  •  1,007
    Ha replied

    Hi,

    I can not access your site, please check.

    http://prntscr.com/jkj0zy

    Thank you.



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Marco replied

    Hi,

    the url is wrong the site is www.aziendaagricolaferesin.it/wp-admin.

    Marco

  •  1,007
    Ha replied

    Hi,

    Please check, I fixed.

    You can copy the file ( content-product_cat.php ) to child theme for storage:

    \themes\farmland\woocommerce\content-product_cat.php

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • Marco replied

    Hello,

    Sorry for the late reply! I have jast seen the new layout. Now it is so pretty!

    Thank you so much!

    Marco


  •  1,007
    Ha replied

    Dear mate,

    If you still have any problems, please let me know. I will be here to assist you.

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!