Hi, I had my site built by WISDM Labs in Mumbai. The site is built but the problem is the resolution of the imagery. The main product images are blurred.
They refuse to fix it and told me to come to you.
Only when you hover over the image it does it become sharp. We need this image to be sharp initially.
Thank you in advance for your help.
Sorry, i was late reply.
Please increase the image size according to the following guidelines.
If the problem persists, pls send Admin web account for me, I will check and help you.
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Hi, thanks for getting back to me... will try what you say and get back to you.
If you still have any problems, please let me know. I will be here to assist you.
Hi, I am still having issues with resolution. We tried what you said but that is not working.
Can you please help.
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Please recheck, I fixed.
Awesome! Many thanks. So when we decide to add or replace imagery we should be good?
Should we keep the resolution of the imagery the same when uploading?
In order for the images to be displayed the best, you should use images of equal size and not too small, preferably larger than 600px.