Okay
  Public Ticket #1342829
Broken theme, cant update
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  • Logan started the conversation

    Hello, Im having trouble accessing the "customize your site" area in my Wordpress for this theme. The theme has downloaded and installed successfully but wont let me get in this page to make any changes. 

    Iv tried deleting, reinstalling the theme. All of which were successful but still the same thing. It loads for 30-40 seconds then says my domain redirected to many times.


    Not sure what to do next. Any help would be greatly appreciated!

  • Logan replied

    I just deleted the whole theme and plugins and reinstalled again. I am not getting this warning after installing and activating required plugins,

    Warning: sprintf(): Too few arguments in /home3/wafxcm0adrw4/public_html/wp-admin/includes/class-bulk-upgrader-skin.php on line 154 


  •  691
    Ha replied

    Hi,

    About your issues, pls send FTP and Admin web account  for me, I will check and help you.

    Thanks.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   Logan replied privately
  •  691
    Ha replied

    Hi,

    We are in the process of updating to be compatible with the latest woocommerce, please wait, we will notify when the work is completed.

    Thank you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!