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  Public Ticket #1195339
white screen on load
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  • joey ireland started the conversation

    I have installed the theme and it loads in the dashboard but when a normal user goes to view the page it just shows a white screen. also i get loads of warning messages above the logo when i change it. i am running wordpress 4.7.5

  • joey ireland replied

    https://lincolnshireplaces.com/ 

    I have updated to a cloud server and i am running php 7.1 and mariadb 10.1, when visitors view my site now they get the header but nothing else. im using home 3. I can see the theme in my dashboard.

    can somebody help

  • joey ireland replied

    I have reinstalled and viewers on the link can see that header but not the page

  • joey ireland replied

    Just you let you know i have gone through my plugins and activated them one by one and everything works but when i activate opal listing it goes back to a white screen

  •  662
    Ha replied

    Please send me ftp and admin account

    i will check and fix for you


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  •  662
    Ha replied

    Dear mate.

    Please install plugin attach. Everything will be fine.

    Thanks.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!