Okay
  Public Ticket #1184096
Cannot install theme
Closed

Comments

  • Vincent started the conversation

    Hi, i just bought your rentme theme, but i cant activate it as i am getting this message when trying to install it. 

    "The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed."

    Can you please help?

    Kindly

    Vincent

  •  662
    Ha replied

    please send me admin + Ftp account

    i will install for you


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Vincent replied

    Hi, i was able to figure it out but thank you. Another question is, can i use another membership plugin for the theme? I dont like the current one and i would like to use my own. Thank you.

  • Vincent replied

    also, there is no membership plugin on the theme, i went to appearance, and there is no opal membership in it.

  •  662
    Ha replied

    you can download opal membership follow require plugin


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link: http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day!


  • Vincent replied

    can you be more specific please? i cannot find any instructions in the guide,  i just found that link for the plugin but its not free : http://www.wpopal.com/product/opal-membership-addon/#

  •   Ha replied privately