Okay
  Public Ticket #1171679
WooCommerce Product Page Display
Closed

Comments

  •  1
    Callee Mason started the conversation

    My product gallery is not displaying correctly. The gallery images seem to be hidden.

  •  218
    Ha replied

    Please delete wpopalthemer plugin then reinstall it to fix this bug

    if you can not do, please send me admin account

    i will do for you


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  •   Callee Mason replied privately
  •  218
    Ha replied

    Hi,

    could you send me ftp account?


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  •   Callee Mason replied privately
  •  218
    Ha replied

    how i can access sftp with SSH key?

    i need use what's tool?


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  •  1
    Callee Mason replied

    The recommended tool is Cyberduck .

    I've attached instructions.

    Attached files:  SFTP Instructions.png

  •  218
    Ha replied

    SSH Key is a file

    please recheck

    https://www.screencast.com/t/kSOaxSho3n


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  •  1
    Callee Mason replied

    Use password: Dubbers24

  •  218
    Ha replied

    we fixed for you

    please recheck


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours in weekdays. In some rare cases the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 
    To vote go to http://themeforest.net/downloads then follow that link : http://screencast.com/t/ylPjXebiCIOE 
    Thanks and have a nice day

  •  1
    Callee Mason replied

    Thank you!