We are experiencing a very high volume of tickets at the moment, but we are doing our best to get back to you as soon as possible. Thank you,
I think the problem from cache or plugin on your site.
Please delete all cache folder on your site + deactive all plugin and recheck.
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can u solve this problem please?
i can give u access in private message.
please send me again ftp + admin account
i will check for you
Hello.so, tell me please.
did u look site problem?
i can not access your FTP
please send me again
Response: 530 User 'lcarouse_lexus' denied by access rules (http://www.ukraine.com.ua/faq/530-User-user_ftp-denied-by-ac.html)
So, i saw, that you tried to fix problem, thank you. But it still doesn't work =(
when u will fix it, tell me please what was the problem, so i will fix it in feature myself, thx.
Please try deactive some plugin,
i think your site occur conflict between the plugins
i deactivated all plugins except of KingComposer.
ant it still doesn't work
wait me check again
could you check hosting again?
i tried with default wordpress theme, but it' not work
Please try setting ssl again
and send me admin account again?
i can not access it
Please setting again ssl on hosting
your site can not loading JS
so Kingcomposer not work
Oo yeah! Thank You very much!
i turned off SSL and now it works.
The error was that I had all requests from http redirected to https and probably the paths of the Jquery were absolute.
so if in admin panel i am on HTTPS kingcomposer plugin doesm't work, but if http its OK.
tell me please where can i change jquery path on relative path
Please try contact with King Composer author.
I think them will resolve for you quick more
Let me know if you need another assistants!
Hello! I have some problem with translation.
I can't find this words LOG IN, Forget ur password and other.
I tnik they must be in berrykid theme PO file or smth like this.
For example i translated My account, Logout, Wellcome and its OK. but some words and phrases disappered...
Please install Loco Translate pulgin then translate Wpopalthemer plugin;
Yes, thank you!
i updated PO file and words and phrases appeared.
tell me, please. my old problem came back.
today KingComposer plagin updated and now it hides in admin panel, when i try to edit or create smth. BUT, if i login to admin panel with Google Chrome "Incognito mode". it works..... so i think problem is in cache or smth else. i deleted many new plagins such as SuperCache and other optimizations but it still disappeares in normal mode..
advice me smth, please
Ok, it was problem in browser cache.... it didn't clear with normal refreshing
Can i help you now?
Your problem was resolved?