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  Public Ticket #1139763
outdated copies
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  • JAVIER_GONZ started the conversation

    Hello i have installed your Drop Wordpress theme but it gives me this error " Your theme (Opal_drop) contains outdated copies of some WooCommerce template files " please help me how can i fix this kind of error.

  •  681
    Ha replied

    Please download new version on Themeforest, we did update woocommerce 3.0.3

    then follow my changelog to update file for your site

    you should backup file before update, 

    Thanks so much



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • JAVIER_GONZ replied

    where is your changelog to follow? i have updated to new version but still the same issue can you please tell me briefly what to do? i didn't find anywhere your changelog to follow.

  •  681

    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  • JAVIER_GONZ replied

    I have installed the updated version of this theme but the error still appears i don't know what to do with the changelogs so can you please guide me step by step or done it for me?

  •  681
    Ha replied

    please send me ftp + admin account

    i will support for you


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   JAVIER_GONZ replied privately
  •  681
    Ha replied

    Cpanel, The login is invalid.

    Please recheck

    and send me your link admin account


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!