Public Tickets
ITSolutionsPro
Cant edit the themeClosed
Ridez Bike Shop WordPress Theme
Updated 3 weeks ago
3
Most recent comment from Ha Tu:Hello,Please send the admin web account for me, I will check and try to help you.
Devaliere
Import dataClosed
Ridez Bike Shop WordPress Theme
Updated March 3, 2023 at 8:40am
2
Most recent comment from Ha Tu:Please go to the wp-config.php file and add this code:
define('FS_METHOD', 'direct');
Luismi
Child themeClosed
Ridez Bike Shop WordPress Theme
Updated March 1, 2023 at 4:30am
2
Most recent comment from Ha Tu:Hi,Child-theme is generated during your demo installation: https://wpdocs.gitbook.io/ridez/download-and-installation-1/one-click-to-import-demo
arischr88
Theme SetupClosed
Ridez Bike Shop WordPress Theme
Updated February 16, 2023 at 2:04am
2
Most recent comment from Ha Tu:Hi you,1. Quick Comparison: Please go to Admin dashboard -> WPClever -> Smart Compare -> Settings tab -> Quick comparison table section -> Enable -> Select No: https://prnt.sc/S-isUv_9mXst2. Related ...
stewart andrew
Mobile ViewClosed
Ridez Bike Shop WordPress Theme
Updated February 14, 2023 at 1:55am
2
Most recent comment from Ha Tu:Hello,Please follow the guide here: https://themelexus.ticksy.com/article/17951/
Krystian
Problem with change color themeClosed
Ridez Bike Shop WordPress Theme
Updated October 18, 2022 at 8:02am
2
Most recent comment from Ha Tu:Hello,To change main color, please follow the guide here: https://wpdocs.gitbook.io/ridez/setting-1/color
Jurgen van Hoften
PHP 8 ErrorClosed
Ridez Bike Shop WordPress Theme
Updated October 3, 2022 at 9:37am
9
Most recent comment from Ha Tu:Error in our theme, and we will update this version as soon as possible
elladcyklerdk
Missing picturesClosed
Ridez Bike Shop WordPress Theme
Updated September 22, 2022 at 9:46am
4
Most recent comment from Ha Tu:Hi,Your website conflicts with some plugins that you install.I had to disable all plugins to test.Please double check your plugins
edu_limb4
My account menu from headerClosed
Ridez Bike Shop WordPress Theme
Updated September 21, 2022 at 4:22pm
9
Most recent comment from edu_limb4:Thanks a lot!
edu_limb4
Price filterClosed
Ridez Bike Shop WordPress Theme
Updated September 16, 2022 at 4:02am
4
Most recent comment from Ha Tu:Ok, good job!Let me know if you need to help.
elladcyklerdk
Mega menuClosed
Ridez Bike Shop WordPress Theme
Updated September 9, 2022 at 4:26am
2
Most recent comment from Ha Tu:Hello,Please follow the guide here: https://wpdocs.gitbook.io/freshio/menu-settings/mega-menuIf you need to help, please send the admin web account for me, I will check and try to help you.
Shahvato
site deletedClosed
Ridez Bike Shop WordPress Theme
Updated September 1, 2022 at 9:29am
3
Most recent comment from Ha Tu:Hi you,The data is stored from the server, we can only restore data from previous backups. I don't think it's that serious.
Your website has been used for 3 years without any data backup?
Do ...
inspiredstudio5
THEME IS COMPLETELY BROKENClosed
Ridez Bike Shop WordPress Theme
Updated August 4, 2022 at 3:36am
8
Most recent comment from Ha Tu:Hello, @VedaBikes,Please create the new ticket, I will support via your ticket.
spikmahlophe
Slider NOT WORKING!Closed
Ridez Bike Shop WordPress Theme
Updated June 22, 2022 at 9:27am
2
Most recent comment from Ha Tu:Hi you,Please send Admin web account for me, I will check and try to help you.
Alexandre CAPPE
Bug WoocommerceClosed
Ridez Bike Shop WordPress Theme
Updated June 17, 2022 at 7:01am
2
Most recent comment from Ha Tu:Hi you,About this issue, please follow guide at here: https://themelexus.ticksy.com/article/18241/