Public Tickets
dsburrell-again
wpopal-core-features VulnerabilityClosed
Petzen - Pet Care Center WordPress Theme
Updated 3 weeks ago
4
Most recent comment from Ha Tu:Looks like he's using some kind of software to scan the plugin and issue warnings.The messages are very general and do not specify the problem the plugin is having. I have also read warnings from ...
dsburrell-again
Completely remove NavXTClosed
Petzen - Pet Care Center WordPress Theme
Updated April 11, 2023 at 7:46am
2
Most recent comment from Ha Tu:Hi,Breadcrumb NavXT is the plugin we support in the theme, if not using this plugin, the breadcrumb will still be displayed.You do not want to use this plugin or do not want to display breadcrumbs.- I ...
dsburrell-again
Tablet / Mobile menu updatesClosed
Petzen - Pet Care Center WordPress Theme
Updated April 10, 2023 at 7:42am
2
Most recent comment from Ha Tu:Please add this custom CSS to the Customize CSS:
.offcanvas-bottom{
display: none;
}
Revolving9543
Critical error with Opal Widgets For ElementorClosed
Petzen - Pet Care Center WordPress Theme
Updated February 15, 2023 at 3:10am
9
Most recent comment from Ha Tu:Hi @skystopThe error message indicates that the hosting's memory is full and cannot be handled.Maybe your googlesitkit plugin is having data conflicts or having problems connecting to google.Plea ...
jctoala1990
The mobile version of my site is not responsiveClosed
Petzen - Pet Care Center WordPress Theme
Updated October 27, 2022 at 5:33pm
9
Most recent comment from creativetecin:Hi,We do not need support, I am asking you to rectify the bug in your theme. Fix the mobile responsive issue in the theme. The third demo in your theme has a mobile responsive issue. You can check it ...
mike212916
Can I change icons?Closed
Petzen - Pet Care Center WordPress Theme
Updated October 8, 2022 at 9:07am
4
Most recent comment from Ha Tu:I fixed this issue, please recheck.
Dana731
Missing Demo PagesClosed
Petzen - Pet Care Center WordPress Theme
Updated October 4, 2022 at 9:42am
3
Most recent comment from Ha Tu:Hello,#1. Please send the admin web account for me, I will check and try to help you.#2. Please contact Envato to request a refund, we will check and confirm this request.
aoifekel
Remove "Account" from mobile menuClosed
Petzen - Pet Care Center WordPress Theme
Updated February 24, 2022 at 9:34am
5
Most recent comment from aoifekel:Thanks so much. I've already done it! Aoife
Laura Suarez
Problems with responsiveClosed
Petzen - Pet Care Center WordPress Theme
Updated September 29, 2021 at 8:26am
2
Most recent comment from Ha Tu:Hi,You can check and config the same ticket:
=================================
With the latest version of the Elementor, you can save some config global here again
You can add number on the input bre ...
colt234
Sticky Header without Elementor ProClosed
Petzen - Pet Care Center WordPress Theme
Updated July 27, 2021 at 8:30am
2
Most recent comment from Ha Tu:Hello Mate,You can try to install this plugin and enable this config on the header builderhttps://wordpress.org/plugins/sticky-header-effects-for-elementor/Hope it help!Thanks
Debbie Louw
Child themeClosed
Petzen - Pet Care Center WordPress Theme
Updated July 6, 2021 at 1:12pm
9
Most recent comment from Debbie Louw:I'm not too sure why its not working for the menu to stay in place but managed to find a plugin that did the trick.Thank you so much, I see I had it on default color. Its working now. Thank you ...
rbl047
AppearanceClosed
Petzen - Pet Care Center WordPress Theme
Updated April 1, 2021 at 9:36pm
5
Most recent comment from rbl047:Thanks!
rob_folco
TranslationClosed
Petzen - Pet Care Center WordPress Theme
Updated March 19, 2021 at 3:37am
2
Most recent comment from Ha Tu:Hello mate,You can edit the header by Elementor / Edit widget and change this text here:Thanks
Elisabetta
opal servicesClosed
Petzen - Pet Care Center WordPress Theme
Updated March 4, 2021 at 1:25am
4
Most recent comment from Ha Tu:Hello Mate,I have just exported a service XML file for you http://prntscr.com/10cirxyYou can import it manually again.Thanks
Mažvydas Savickas
Faulty demoClosed
Petzen - Pet Care Center WordPress Theme
Updated February 25, 2021 at 12:46pm
7
Most recent comment from Francis Jackson:It should be https://buyingyoutubeviews.splashthat.com