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  Public Ticket #3143887
Hotel Plugin
Closed

Comments

  •  1
    diffea started the conversation

    hi, when the theme opens these 2 plugins, I get an error, it doesn’t work for me without opening the plugins.

    Attached files:  image (3).png
      Screen Shot 2022-10-10 at 10.43.23.png

  •  1,006
    Ha replied

    Hello,

    Please send the admin web account and Cpanel account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   diffea replied privately
  •  1,006
    Ha replied

    Hello,

    I re-installed the WP Hotel Booking plugin for you, please recheck.

    It seems that there is still a problem with the WP Hotel Booking Room plugin, so it cannot be activated. I will check and report back to you on this issue.
    Currently, you can still use the WP Hotel Booking plugin normally



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    david_dub22 replied

    Hello,

    I have the same problem with the plugin mentioned above, which cannot be activated. I tried reinstalling wordpress with a new database and installed Elementor and Elementor PRO. Then installed all plugins as requested and only WP Hotel booking room cannot be activated. And that's why I can't install the demo templates.

    David


  •  1,006
    Ha replied

    Hello @david_dub22,

    We are checking back with the plugin developer to resolve the issue. Please wait more


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    diffea replied

    Hello,

    Any feedback from the plugin developer?

  •  1,006
    Ha replied

    Hi,

    In the new version of the WP Hotel Booking plugin, it has been integrated with the WP Hotel Booking Room plugin, so there is no need to install this plugin.

    We are also checking the theme again to update the new version compatible with this plugin


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    diffea replied

    Hi,

    I am waiting for your reply.


    Thank You


  •  1,006
    Ha replied

    Currently your website is still working normally without using the WP Hotel booking room plugin.
    In the upcoming theme update, we will remove the notice that installing this plugin is required for the theme.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    ezigo85 replied

    My main problem is that I cannot import demos since the "WP Hotel Booking Room" plugin is required.

  •  1,006
    Ha replied

    Hello @ezigo85

    Please create new ticket and send your admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!