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  Public Ticket #3133604
need to upgrade woo commerce to latest version
Closed

Comments

  •  1
    lawrence started the conversation

    Your theme (Liquory) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this: Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

  •  1,006
    Ha replied

    Hi,

    Please send the admin web account for me, I will check and try to help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   lawrence replied privately
  •  1,006
    Ha replied

    Hi,

    We have updated the new version to themeforest, please download and update your website\

    Follow the guide here: 



    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   lawrence replied privately
  •   lawrence replied privately
  •  1
    lawrence replied

     item's installation guide and documentation

    I bought this theme and i have been unable to get any necessary help i will need  item's installation guide and documentation or please refund me 

    You cant not import the demo to be edited not documentation on how to install the themes


    Your theme (Liquory) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:

    1. Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
    2. If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.

    Learn more about templates View affected templates


    thanks

  •  1,006
    Ha replied

    Hello,

    #1. Please follow the guide here: https://wpdocs.gitbook.io/liquory/

    #2. If you need to upgrade woocommerce to latest version, please send the admin web account for me, I will check and help you.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   lawrence replied privately
  •  1,006
    Ha replied

    Please send username and password for me, I will login and check your site: https://prnt.sc/Fcv2G2C1JGva


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   lawrence replied privately
  •  1,006
    Ha replied

    Hello,

    I updated Woocommerce the latest version and re-imported demo for you, please recheck.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •   lawrence replied privately
  •  1
    lawrence replied

    thanks i think it ok now i will talk to your if any issue comes up i will let you know

  •  1,006
    Ha replied

    Ok, let me know if you need to help.


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!