Public Ticket #2727018
reset license


  • Seventy123 started the conversation

    Dear technical support staff.

    I recently contacted you with a request to revoke the license and return the funds due to problems with adapting the template to the site.
    I purchased another theme, but nevertheless I still have yours and I really want to use it on my second site.
    Please allow me to reinstall the theme on my second site https://medemblem.com which specializes in selling medical uniforms.
    I will be immensely grateful to you if you link a license to my second site https://medemblem.com
    Best regards, Pervushin Vsevolod
    * Translated from Russian to English using google translator

  •  662
    Ha replied


    Thanks for your email. You can install this theme for you site. 


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

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    Thanks and have a nice day!