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  Public Ticket #2284314
Menu dropdown not working
Closed

Comments

  •  1
    James started the conversation

    Hello,

    I have purchased the Dr changes theme. And installed it for http://sangamhospitals.com/ The installation went fine. But the menu is not working. When you click on the dropdown the submenu doesn't show. 

    Also there is no difference between header 1, 2 or 3. Nothing changes.

    Thanks.

  •  1,006
    Ha replied

    Hello Mate,

    Please sent to me your admin account, i will check your menu!

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    James replied

    Hi, 

    Alongwith menu please also look at the header and footer setting they are also not working.

    http://sangamhospitals.com/wp-login.php

    user : adminSangam

    password : [email protected]

  •  1,006
    Ha replied

    Hello Mate,

    Do you change name of theme http://prntscr.com/qvfg60 ?

    Please check and change domain for all files of the theme http://prntscr.com/qvfgmp

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    James replied

    Hi,

    I have duplicated the website on this link - http://sangamhospitals.com/copy with the same logins.

    And have set the original theme - Dr Changes for the website, which has solved the issue of menu dropdown. 

    Now I want to apply the Header 3 to the front page how can I do that?

    Thanks 

  •  1,006
    Ha replied

    Hello Mate,

    You can go to admin / Appearance / Customize / Header builder / you can choose header-3 to show front page.

    Thanks


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    James replied

    I had changed the header setting in the Customize section. But the header doesn't change in the frontend. 

  •  1,006
    Ha replied

    Hello Mate,

    - you can choose header-3 for all page at here: http://prntscr.com/qvxxvd

    - Or you can choose header-3 for speacial page at here: http://prntscr.com/qvxydc /and change header at here: http://prntscr.com/qvy06d


    Support Team

    We are located in GMT +7 time zone and we answer all questions within 12-48 hours on weekdays. In some rare cases, the waiting time can be to 48 hours. Support tickets sent during weekends or public holidays will be processed next Monday or the next business day. 

    If you like our theme, Please vote it 5 stars. We are really really appreciate your vote : 

    To vote go to http://themeforest.net/downloads then follow that link | And Download Our Promotion Themes 

    Thanks and have a nice day!

  •  1
    James replied

    Ok thanks.